DIY your photo, enjoy your printing

Step 1
Step 1Open Creative Print App, choose the option like Greeting Card .

Step 2
Step 2Select the image and printing template and choose the photo for editing.

Step 3
Step 3For Print Template, you could choose your favorites fonts and create your own sentence.

Step 4
Step 4Place the completed template on the scanner glass.

Step 5
Step 5Your greeting card will be printed.

FAQ

Epson Creative Print FAQ

Q1 Does my printer support Epson Creative Print?

A1 Please refer HERE for a list of Epson printers which support Epson Creative Print.

 

Q2 Which OS does Epson Creative Print support?

  • iOS is 8.0 or later.
  • Android OS is 4.0 or later.

 

Q3 Which device does the Epson Creative Print support?

A3 It supports both device of iOS and device of Android OS.

iOS device: Apple iPhone/iPod touch/iPad

Android OS device: Android Smartphone/Tablet PC

 

Q4 Where can I get Epson Creative Print?

A4 For iOS device, please download Epson Creative Print for iOS from the App Store.

https://itunes.apple.com/us/app/epson-creative-print/id685791389?ls=1&mt=8

For Android OS device, please download Epson Creative Print for Android OS from Google Play.

https://play.google.com/store/apps/details?id=com.epson.mobilephone.creative

 

Q5 How much does Epson Creative Print cost?

A5 It is free of charge.

 

Q6 Which I/F environment is available for Epson Creative Print for iOS?

A6 Epson Creative Print for iOS is available only Wi-Fi connection with Infrastructure mode and Wi-Fi Direct connection (Simple AP mode and Wi-Fi Direct mode).
Note: It is not available with Adhoc environment.

 

Q7 What are the functions of Epson Creative Print?

A7 Epson Creative Print can print your Facebook photos, create custom greeting cards and stationery, as well as print onto CD/DVDs and turn photos into coloring book templates.

 

Q8 How many language does Epson Creative Print support?

A8 Epson Creative Print supports 12 languages:

Supported languages : English/Italian/Dutch/Spanish/Germany/French/Portuguese/Korean/Simplified Chinese/Traditional Chinese/Russian/Japanese

 

Q9-1 What is different points between Ver.4.0 and Ver.4.1? (Android version)

A9-1 Different points between Ver.4.0 and Ver.4.1 are below. (Android version)

(1) Main menu is changed as below.

Ver.4.0.x

Ver.4.1

Others

Photo on the SNS site

Photo on the SNS site

No change

Print on CD/DVD

Print on CD/DVD

No change

Greeting Card

Greeting Card

No change

Personal Stationery

Personal Stationery

No change

Coloring Book

Coloring Book

No change

Collage

Collage

No change

N/A

Instagram

Added as new

N/A

Design Paper

Added as new

 

(2) Updated Collage Print as below.

     1. Update photo editing

          1) Intuitive operation to zoom/move a photo.

          2) Support to exchange photos.

          3) Support to adjust the margin size.

          4) Support APF.

          Characteristic:

          You can "Zoom and move a photo".

          You can "Exchange photos".

          You can "Adjust the margin size".

          You can "APF Setting". (default: Off)

     2. Support to input text

          1) Font selection

          2) Character color selection

          3) Character justification (Left/Center/Right)

          4) Support to move/zoom/rotate a text box

          5) Support to add/delete a text box

     3. Support to select background color

          1) Color or design pattern

     4. Increase the number of templates

     5. Support to save collages

          1) The user can edit a collage and save it and edit it again

(3) Update Instagram Print

     1. Set a Instagram button on Home screen of Creative Print

          1) The user can select photos from Instagram and print their collage.

     2. Support to select Instagram photos in all features

          1) CD/DVD

          2) Coloring Book

          3) Stationary

          4) Greeting Card

(4) Support Pattern Paper Print

     1. Support to print pattern papers which can be used as a wrapping paper or decorations.

          1) Media Type : Plain Paper

          2) Paper Size : Letter, A4

(5) Improve Photo Selection UI (the same as iPrint)

     1. Support to switch the enlarging mode and the selecting mode.

     2. Support to zoom/move a photo on the enlargement screen.

     Characteristic:

     a. Switching move by switch button.

     b. Select a photo by tapping.

     c. Enlarge a photo by tapping.

     d. Zoom a photo by pinching in/out

     e. Move a photo by swapping.

 

Q9-2 What is different points between Ver.4.0 and Ver.4.1? (iSO version)

A9-2 Different points between Ver.4.0 and Ver.4.1 are below. (iSO version)

Improve Photo Selection UI (the same as iPrint)

     1. Support iCloud (iOS

          1) The user can select photos on iCloud.

 

Q10 How do you print the Instagram under Collage?

A10 Please do the below step.

a. Please make the user name and password if there is no account for Instagram.

b. Tap "Collage" of Epson Creative Print.

c. Select any Paper size.

d. Select "Instagram".

e. Login with username and password.

f. Printing target data is "Like"d file.

g. Select printing target file and print it.

 

Q11 How do you print the Album under Collage?

A11 Please do the below step.

a. Tap "Collage" of Epson Creative Print.

b. Select any Paper size.

c. Select "Album".

d. Select any data under the folder. (Applied on Android only)
    or
    Select any data under "Instagram" or "Camera Roll" or "My Photo Stream". (Applied on iOS only)

e. Select printing target file and print it.

 

Q12 How many photo is it possible to select and print regarding "Albums" and "Instagram"?

A12 It is possible to select and print for Max 12 photos totally.

 

Q13 How many paper size is it possible to select and print regarding "Albums" or "Instagram"?

A13 It is possible to select and print for 6 paper size each.

A3, Letter, A4, 2L, KG, L, Postcard, Business Card (Depends upon the printer)

 

Q14 How many frame is it possible to select and print regarding "Albums" and "Instagram"?

A14 It is possible to select and print for 72 frames totally.

 

Q15 What is the feature of the Photo Print for Facebook option?

A15 You can print borderless photos from Facebook. Before printing, you can rotate, zoom and adjust the position of the photo.

 

Q16 Which photos can I use with "Photo Print for Facebook"?

A16 Only your photos stored in your Facebook account or photos that your friends have tagged of you.

 

Q17 Which paper types and sizes are supported by "Photo Print for Facebook"?

A17 See the table below.

Paper Size

Media Type

Post card

Premium Photo Paper Glossy, Ink Jet Postcard, Postcard, Glossy Postcard

3.5 * 5 inch/89 * 127 mm

Ultra Premium Photo Paper Glossy, Premium Photo Paper Glossy, Photo Paper Glossy

4 * 6 in/10 * 15 cm

Ultra Premium Photo Paper Glossy, Premium Photo Paper Glossy, Photo Paper Glossy

 

Q18 What is the feature of the Print on CD/DVD option?

A18

           a.Select any JPEG photos saved in your device to print CD/DVD label

           b.Layout available

           c.You can add text and select fonts, font size and font color

           d.Test print available for A4 normal paper

           e.Edited result is able to save, relloaded re-edit and re-print

* Note: Upper limitation of file size for sending picture is under 10MB.

 

Q19 Which media types and sizes are supported by " Print on CD/DVD " ?

A19 See the table below

Paper Size

Media Type

Printing Mode

A4

CD/DVD

Print on a CD/DVD

Plain Type

Test Print

 

Q20 What is the feature of "Greeting Card" option?

A20 You can print a template with a JPEG picture from your OS/iOS device, then use the template to add text and effects to the card. Scan the template to print your greeting card.
* Note: Upper limitation of file size for sending picture is under 10MB.

 

Q21 Which paper types and sizes are supported by "Greeting Card" option?

A21 A4 Plain Paper.

 

Q22 Is current "Template for Memory Card" is compatible with new "Template for Smart Device"?

A22 No, please use "Template for Memory Card" if you printed "Template for Memory Card" once.

 

Q23 The product went to the Home screen before I could scan the greeting card template. What should I do?

A23 Select Greeting Card, then Print Greeting Card from Template in the app.

 

Q24 What can I do with the Personal Stationery option?

A24 You can create and print message card, envelopes, lined, graph, schedule and music sheet paper. You can also print a Calendar and add a watermark to your stationery using photos saved on your OS/iOS device.

 

Q25 What is "Coloring Book Print" option and its features?

A25 It is to print any JPEG photos on your OS/iOS device to coloring book print with edge detection. You can rotate, expand by pinch operation, adjust the position, preview and select pattern for the density and width of line.

 

Q26 Will the Print Settings I select in either Epson Creative Print or Epson iPrint apply to both apps at the same time?

A26 No, You'll need to select the Print Settings in each app individually.

 

Q27 My printer does not appear in Epson Creative Print. What should I do?

A20 Make sure your printer and OS/iOS device are connected to the same network.

 

Q28 "Access to Instagram failed." error is displayed when I tried to access the Instagram, how do you solve this error?

A28 The cause is due to the instagram's server side, not App. So, please try again after a moment.

 

Q29 "Your session has timed out. Please log in again." error is displayed, how do you solve this error?

A29 The cause is due to the time out error is occurred even if you log in "Instagram". So, please log in the Instagram again.

 

Q30 "The Internet connection appears to be offline." error is displayed, how do you solve this error?

A30 The cause is due to disconnect the internet with your smart device, so please confirm whether the internet is connected again.

 

Q31 "Cannot add any more images" error is displayed, how do you solve this error?

A31 The cause is due to the photo number which you tried to select is more than 12 photos as maximum, please select photo within 12 photos.

 

Q32 Display the image which differ from selected image in thumbnail of the Folder selected screen/File selected screen for Collage, what is the solution to avoid above?

A32 Remove the check in check box of [Using OS Cache] on the right upper of Photo selection screen.